Bed Of Silk
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FAQ


Frequently Asked Questions

 

What is Silk?

Silk is a very soft thread derived from the Silk Worm. Silk is constantly equalizing the temperature. Silk is naturally hypoallergenic. Silk fabric is made by weaving together multiple strands of thread.

What is Momme Weight?

The term "thread count" is common when comparing the quality of cotton fabric. Momme weight for silk is (in pounds) a silk fabric measuring a standard 100 yards by 45 inches. The higher the momme weight the more silk used in the weaving process.

What comforter weight do I need?

The spring/fall weight (3.3-4.4 lbs) would best suit you if you experience mild winter conditions. If you experience colder climates the winter weight (5.5-6.6 lbs) would be better for you. Summer weight is for warmer conditions.

Who should use a silk comforter?

Silk is a much healthier alternative for all. Silk Comforters can be used by anyone infants to aged people. Silk Comforters is a much healthier alternative to down.  The heavy weight of down causes your body not to function as it should. With a Silk Comforter will function at a higher level. 

What is your Return Policy/Procedures:

Our Return Policy

We offer a 30-day money back guarantee on all products sold on www.bedofsilk.com

All products must be returned in their original packaging, and must be in new condition in order for them to be resellable.  In the event of a return, the purchase price of the product will be refunded, less shipping costs.

Please be aware that products with SHIPPING INCLUDED will still have the shipping charges deducted from your refund, in the event of a return.

Our Return Proceedures

(1)  Contact us with your return request via phone, fax, or email.

(2)  You will be given a returned merchandise authorization (RMA#) number.

(3)  Attach the RMA# to package.

(4)  Send Package back to shipper (we will provide address)

(5) Credit is given when received, inspected & processed.

(6)  RMA# will expire 30 days from issue, so please send package immediately upon issue.

If you need to exchange merchandise because it is damaged or defective, please notify us within 1 business day upon receipt.


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